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FAQ

About the Cineville card

  1. What is the Cineville card?
  2. Can I use the Cineville card to attend all screenings at participating cinemas?
  3. At what age can I take out a Cineville subscription?
  4. Where can I find the terms and conditions and privacy policy?
  5. If I join now, can I use my Cineville card immediately?
  6. What do I have to consider when registering for a Cineville membership?
  7. How does the Cineville card work?

Cineville as a gift

  1. Can I give the Cineville card as a gift?

My Cineville membership

  1. Help, I haven't received a registration code!
  2. How can I change my address details or bank account?
  3. Why can't I see all the movies I've visited in my watchlist?
  4. Can I also use my Cineville card digitally?
  5. I have a gift subscription. Can I renew my Cineville card after it expires?

Is your question not listed?

You can also send an email to hilfe@cineville.de. We usually respond within a few hours.

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