FAQ

If I join now, can I use my Cineville card immediately?

Yes, you can! Immediately after booking, you will receive a temporary Cineville card by email—this is a PDF document that you can print out and use to go to the cinema. The temporary Cineville card is valid for four weeks.

Your official, final Cineville card will be sent to your address by mail within two weeks.

Your Cineville card is also available after logging into the Cineville app.

If you specified a start date in the future when applying for your membership, you can use your Cineville card from the selected date.

Still no answer to your question?

You can also send an email to hilfe@cineville.de. We usually respond within a few hours.

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