Can I pause my Cineville subscription?
You can temporarily pause your Cineville subscription at the end of the month with one full month's notice and for a maximum of 6 months at a time. It is not possible to pause your subscription during the minimum term. Your Cineville card will remain valid after you rejoin – please keep it safe during the pause.
You can easily pause your subscription yourself by logging into your Cineville account on our website and submitting a temporary cancellation. Once your subscription is inactive, you can schedule your return at any time from a date of your choice. Alternatively, you can contact us at hilfe@cineville.de and we will suspend your subscription for you.
Important: You will receive confirmation of your permanent or temporary cancellation by email. If you have not received confirmation, your request has probably not been processed and is therefore not valid.