FAQ

Do I have a right of withdrawal for my Cineville membership?

We're sorry to hear that you would like to cancel your Cineville membership registration.

For ongoing Cineville memberships, Cineville cardholders may exercise their statutory right of withdrawal within 14 (fourteen) days, provided that the membership has not yet been used to make a booking. The withdrawal period begins on the date the contract was concluded.

If you meet the requirements for cancelling your membership, you can use this form.

We will review your request, process the cancellation, and send you a final confirmation once it has been approved.

Still no answer to your question?

You can also send an email to hilfe@cineville.de. We usually respond within a few hours.

Contact us