FAQ

Can I also book Cineville tickets online?

Seat-specific online booking is already available on our website for most cinemas.

You can find the booking option by filtering by city in the Showtimes section and then selecting the film you want to see. If online booking is available, a corresponding ‘Reserve’ button will appear.

When you click on ‘Reserve’, you will be redirected to the booking page of the respective cinema. There, select a regular ticket and enter your membership number in the field for voucher codes. Your membership number begins with CPD$ and consists of 9 digits in total.

With your online ticket, you can then go directly to the entrance. You will still need to show your Cineville card, but only your online ticket will be scanned. Please help us and the cinema by ensuring that your online ticket is validated by the staff – this is the only way your favourite cinema will receive payment for your ticket.

And if your plans change, please cancel your ticket in good time so that the cinema can reallocate your seat.

For all other cinemas, we kindly ask for your patience. We are already working on a technical implementation for these locations – however, some cinemas use different box office systems, which means the integration will take a little longer.

Until then, you can still use your Cineville card to pick up a ticket at the box office in all cinemas – 90 minutes before the start of the screening.

Still no answer to your question?

You can also send an email to hilfe@cineville.de. We usually respond within a few hours.

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